Rama Skincare and Apparel Privacy Policy
Thank you for choosing Rama Skincare and Apparel. This Privacy Policy describes how we collect, use and disclose your personal information when you use our website or services.
1. Acceptance
By using our Site or Services, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please contact us to discuss your concerns.
2. Information We Collect
We collect two types of information:
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Essential Information: This information is required to provide you with our services. It includes:
- Identification information, such as your name, billing address and shipping address.
- Your payment information, including your credit card number, is processed securely through a trusted third-party payment processor. We do not store or directly access your payment details.
- Contact information, such as your email address and phone number.
- Order history and purchase information.
- Device information, such as your IP address, browser type, and operating system.
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Non-essential Information: This information is not required but may help us improve our services. It includes:
- Information you provide in surveys, reviews, or feedback forms.
- Your browsing history on our Site.
- Information collected through cookies and other tracking technologies (explained below).
3. How We Use Your Information
We use your information for the following purposes:
- To process your orders and deliver your products.
- To communicate with you about your orders, promotions, and other Rama news.
- To personalize your experience on our Site.
- To improve our Site and Services.
- To prevent fraud and protect our business.
- To comply with legal requirements.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect and store information about your use of our Site. Cookies are small data files that are placed on your device when you visit a website. They allow us to remember your preferences and track your activity on our Site.
We use the following types of cookies:
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Essential Cookies: These cookies are necessary for the basic functionality of our Site, such as allowing you to add items to your cart and checkout.
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Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit and how long you stay on each page. This information helps us improve the performance of our Site.
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Functionality Cookies: These cookies allow us to remember your preferences, such as your preferred language, so that we can personalize your experience on our Site.
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Targeting Cookies: These cookies are used to deliver advertising that is relevant to your interests.
You can control your cookie preferences through your browser settings. Most browsers will allow you to block or delete cookies. However, if you block cookies, some features of our Site may not work properly.
5. Sharing Your Information
We may share your information with the following third parties:
- Service providers who help us operate our Site and Services, such as payment processors, shipping companies, and marketing agencies.
- Law enforcement agencies or other government officials when required by law.
We will not sell or share your personal information with any third party for marketing purposes without your consent.
6. Security
We take steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.
7. Children's Privacy
Our Site and Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can delete it.
8. Modifications
We may update this Privacy Policy from time to time. We will post any changes on our Site. We encourage you to review our Privacy Policy periodically to stay informed about updates.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hayaamar315@gmail.com.
10 .Dispute Resolution
If you have a complaint about our handling of your personal information, you can contact us at hayaamar315@gmail.com. We will try to resolve your complaint promptly. You also have the right to file a complaint with a data protection authority.
